@jordyh090303 Please open Documents > Electronic Arts > The Sims 3 > Downloads and delete the file labeled [your email].bin. If it reappears later, after you've tried to login again, let me know whether the email in the file name is your old or new one.
Please also go into Applications > Utilities, open Keychain Access, search for sims3 , and delete any related entries.
i have done all that still won’t work
@jordyh090303 If you change your email to the old one, can you login? Even if you don't want to use it long-term, I'm curious whether it'll help. Please delete the file and clear the data in Keychain Access again after changing emails and before testing.
no unfortunately it still doesn’t work, i have deleted it in the keychain and everything im seriously at a loss
