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Anonymous's avatar
Anonymous
13 years ago

Can't find my purchase

I pre-ordered sims 3 seasons, then got an email saying that my order had been cancelled due to paymnet not being accepted. I have no idea why and when i try and get onto the origin store it says: Erro...
pc
technical issues
EA_Spectre's avatar
EA_Spectre
Icon for Community Admin rankCommunity Admin
13 years ago

Hi pandamadme,

For all questions about your purchases, please get in contact with an EA Game Advisor.

You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.

Thanks,
Ursula

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