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Sheila55555's avatar
Sheila55555
Rising Novice
31 days ago
Solved

Can't login & Origin required after reinstall

I've been trying to get Sims 3 to work for the past two days now and I have no idea what else I should do. I got myself a new PC (Windows 11) in November and installed Sims 3 among other apps and ga...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    26 days ago

    Sheila55555​  The EA App only barely works with Sims 3 overall, and the App is unreliable and difficult in general.  So while I'm not sure why you can't open the game from the desktop shortcut, it's not surprising to me that you couldn't.

    What you can try instead is double-clicking Sims3Launcher.exe or TS3.exe in the game's Bin folder, to see whether either one works better than the shortcut you already have.  If one does, you can create a shortcut for that by right-clicking and selecting Send to > Desktop (shortcut).  This is where to look:

    D:\Games\The Sims 3\Game\Bin

    For the launcher login, I don't know what to tell you except that it's also often cranky.  The Store site is barely maintained and goes down often and without warning, but it always comes back online eventually.  You may well have run into a limited outage, or something that wasn't an outage but blocked certain functions for at least some users.  I've seen it happen a lot.

Sheila55555's avatar
Sheila55555
Rising Novice
27 days ago

puzzlezaddict​ Thank you for your reply. 😊

I get that you can't run the Super Patch on the EA App, it does make sense. I was just so desperate that I tried everything I found. 
What I don't quite get is why an EA App needs to be started through the App as the shortcut is made by the App itself (as seen in the screenshot). I started seven other games I have in the EA App (incl Sims 4) through shortcuts and they all worked. The only one not working is Sims 3. It used to work on my old PC I had until November. I think it even worked on my new PC before I reinstalled the game last week, but I'm not entirely sure about this. Could it have something to do with Origin retiring in April?

I can launch Sims 3 and all packs show up. This has been the case ever since I cleared the EA App cache. The only problem (apart from the "Origin is required") since fixing the missing packs is the login problem. And I swear to all gaming gods that I haven't done anything since my last post until I've seen your post today, but I can suddenly log in again! It's like nothing ever happened. Last week I surely tried over a dozen times within two days and it never worked. It just presented me the login field again as if I never entered anything (I recreated it for the picture). The only thing happening now is that I get logged out again after closing the game and reopening the launcher even though I specifically checked "Keep me logged in". This does make me quite anxious and thinking that whatever caused the login problem in the first place might still be around. My version number is 1.69.47.024017.

(I'm sorry if this is a double post. I sent this an hour ago already but I can't find it anywhere anymore. Luckily I copied the text before sending it.)

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