Can't Register The Sims 3 purchased using Origin on The Sims 3 website
I have purchased The Sims 3 on July 1, 2020, along with some expansion packs including Generations, Pets, Late Night, and World Adventures. For some reason, after purchasing the game on Origin, it says I have not registered the game, when I hear it should have automatically registered when I purchased the expansion packs and such. I have used Origin Access to play The Sims 3 before, and it was registered then, but the subscription expired, so I could not play the game further. However, the game was purchased later for $19.99. This may have a part in how it messed up the registration. I am doing this because some content, such as the Create a World feature, is not available unless the game has been registered. I hope I can fix this so I can fully experience The Sims 3 as I purchased it.
I have tried to use the 20 digit CD key I obtained from Origin to register the game on the https://www.thesims3.com/registeragame.html page where you type in a 20 digit code, but the website says it is invalid, and rejects it instead of registering the game.