Hi all!
I'm reaching out because I'm honestly baffled at what my problem might be.
Yesterday, I installed the Sims 3 64bit & metal on my 2017 MacBook Pro. I installed two expansion packs along with it (all at the same time), and when I tried to open the game, the launcher came up (promising!), but it kept giving me this exact message;
"Unable to start game. Your current Sims 3 Base Game is incompatible with the current Sims 3 Expansion Pack. Please update your game via the game launcher"
So of course, I checked for update within the launcher, but it said my game was up to date.
So, after spending nearly two hours yesterday restarting my computer, attempting to download the game via the Sims 3 disc onto my computer (it didn't let me), registering the game on Sims 3 dot com, trying to 'repair' the game within Origin, UNINSTALLING both expansion packs, then finally uninstalling and re-installing the entire game, it still didn't work for me. I checked in Spotlight and it says that Sims 3 is, in fact, installed.
Is there something I'm missing? I have no idea. I've had Sims 3 for ten years so this update was so exciting to me, but now it doesn't work! Can anyone help? 🙂
@graceplopes Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag. You'll need to manually open the folders; the file won't show up in a search.
