If you see this error:
Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag. You'll need to open the folders manually; the file won't show up in a search.
If this doesn't help, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, then try to launch the game again.
lylay71 I've merged your post with the master thread for this error. Please open Documents > Electronic Arts > The Sims 3 and delete the file labeled Version.tag.
Hey, when I try to launch the sims 3 on my MacBook this message displays on the screen. I’ve tried uninstalling the expansion packs and it makes no difference. Can anyone help? Thank you!
Thank you so much!! Worked a treat!!
Gemdoll Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag.
Can anyone please help me out, I've just downloaded the sims 3 game and the sims 3 pets on my Mac via EA. I've updated my laptop, there's no updates for the two games, I've 'repaired' them through the option on EA origin. But it keeps coming up with and error message saying:
"Unable to start game. Your The Sims 3 Base Game is incompatible with the current Sims 3 Expansion Pack. Please update your game via the game launcher".
I've checked so many times and there's no updates, I've literally just brought it and I am unable to play it. I have also uninstalled and reinstalled the sims pets and so success.
Please help me!
If its any information I also have the sims 4 downloaded and I've never had a problem playing that before. I've also searched if there's another Sims 3 base game I can download on origin but there is not.
Thanks in advance!
Thanks puzzlezaddict deleting this file worked in mac.
That worked! Thanks so much!!
Georgie2096 I've moved your post to the master thread for this error. Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag.
I’m having issues running sims 3 as well, my game tells me to update it, but doesnt give me an option to update anywhere. I’ve tried repairing it, clearing the cache, re-installing the ea app, but it still won’t give me the option to update
Thank you for the help!
