Forum Discussion
@juditee Okay, then you'll need to manually add your graphics card to the game's database. There are two files, graphicscards.sgr and graphicsrules.sgr, that need to be edited. You can find instructions, along with text already prepared for your Intel 640, here:
https://bluebellflora.com/2018/07/24/sims-3-mac-players-i-need-your-help/#Filesready
Click on the link for the 640, download the readme and the two text files, and follow the instrucitons to add the relevant text to each of the .sgr files. Then launch the game again, and let me know whether it works. (Don't run the Super Patch again, or it wil undo these edits.) Again, the server error can be ignored; the point is to see whether you can get past the unknown error and open the launcher.
Ok, I followed the step by step instructions and it still doesn't work ☹️
- puzzlezaddict6 years agoHero+
@juditee Please open graphicsrules.sgr, and cmd-F to search for "plus" without quotes. That will take you to these lines:
elseif (match("${cardName}", "*IntelIrisPlus*"))
seti cardLevel $cardLevelMedium
seti isCardMatched trueHighlight the part in bold, and replace it with this:
(match("${cardName}", "*Iris Plus Graphics*"))Save, and quit. Don't change anything else about the entry, and don't retype the line if you accidentally delete something. The punctuation is finicky to get right and can change formatting without warning.
- 6 years ago
I might be doing something wrong, because I can't open the menu.
Thank you lots for your help, by the way 🙂
- puzzlezaddict6 years agoHero+
@juditee What menu can't you open?
- 6 years ago
When I click on the game’s icon I get the unknown error right away
- puzzlezaddict6 years agoHero+
@juditee Right, that's normal for the unknown error. Did you try the .sgr edit I suggested? If it doesn't work, we can try another one instead.
- 6 years ago
Yes, I tried it and it didn't work
- puzzlezaddict6 years agoHero+
@juditee Please do a clean uninstall of the entire game:
https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/
Create a new admin user account on your Mac, and install the base game there. Run the Super Patch, and afterwards, edit the two .sgr files as described in Bluebellflora's instructions. Let me know whether it works.