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otaku456's avatar
otaku456
Rising Newcomer
2 days ago

Help finding all my installed content

I had to uninstall the game due to an annoying error with saving and loading the game.  That issue is now all fixed but I I seem to have lost all my items purchased from the store using simspoints? Anyone know how to help?  Thanks Hannah

1 Reply

  • otaku456​  Are you saying the items don't load in-game?  Or are you saying that you need help reinstalling them?  You should be able to do so through the Store site, under Store > My Store Account > Purchase History.  But please install just one item first and see whether it works, in case you do have the items installed already but they're not loading.  If that one item doesn't load, stop there and let me know.

    Otherwise, you can install everything else you own, a few items at a time, and it should all show up as well.

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