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Anonymous's avatar
Anonymous
12 years ago
Solved

I can't download from the exchange, and I can't download CAW.

... However, it let me download Riverview and a free valentines day set with no problem. 😕mileyfrustrated: Info: -This has been a problem for a while, it's not a short term thing. -My game is sec...
  • crinrict's avatar
    12 years ago

    Second Hand games are usually already registered so you can't register them again.

    I have no idea how you got Riverview but you have no game registered on your public myPage on thesims3.com.

    All you can do is contact a game advisor to see if they can help you further

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page

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