I can't download from the exchange, and I can't download CAW.
... However, it let me download Riverview and a free valentines day set with no problem. 😕mileyfrustrated: Info: -This has been a problem for a while, it's not a short term thing. -My game is sec...
Second Hand games are usually already registered so you can't register them again.
I have no idea how you got Riverview but you have no game registered on your public myPage on thesims3.com.
All you can do is contact a game advisor to see if they can help you further
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
