Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

I can't play the sims 3 as it says I'm not connected to the Internet, please help!

I managed to install origin and the sims 3 fine but when I go to open it, it opens up the sims launcher, I click play and it says 'important message! The game needs access to the Internet in order to verify ownership of this game. Please ensure that your computer is online and try again.' I am definitely online! How can I stop this appearing?
I have tried adding it to my exceptions list on my firewall
I heard that you could open the ts3w.exe file which avoids opening the launcher but this doesn't work for me- it again opens the launcher! I just want to play the game!
pc
technical issues

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    The game needs a first time verification. Something still seems to block the connection.

    I would try turning off Firewall and anti virus completely while installing as well as starting the launcher as administrator.

  • ramsha96's avatar
    ramsha96
    10 years ago

    i have the same problem and i have my firewall off as well as my antivirus off. The game is still not running. Also it is not possible to run game as administrator, because origin takes those rights... i payed for this game and gave ea money it does not deserve....... its just us users who pay who have to suffer. The others have no issues.....

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    When do you get the message and what's the exact wording of the error you're getting ?

    If you run Origin as Admin and start the game through Origin, it will also be run as admin

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,274 PostsLatest Activity: 7 days ago