Forum Discussion
So, I've got Sims 3 and a slew of expansions I'd like to register with Origin. Origin tells me to go Website. I go to Create an Account. It tells me it looks like I already have an account, and to log in. Okay. I click Log-In. It takes my Origin Email and PWD. I get the first screen. Pick a Screen Name and agree to the EA Terms and Guidelines. Hit next.. ...and it brings me right back to that first "Enter your Origin Email" page. And around and around it goes. Any fixes to this weird behavior?
Seems quite a few people are having this issue atm.
I'll check with the CM if they know anything.
Meanwhile, try a different browser.
- 13 years ago
Tried Chrome and IE10. No good. Same loop.
- crinrict13 years agoHero+Try a customer support game advisor to see if they know anything
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
- 13 years ago
The Game Advisor said "multiple people are having the problem" and to "try later."
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