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Anonymous's avatar
Anonymous
12 years ago

Lost Serial Code

I am trying to uninstall and reinstall all of my games due to poor game play quality but I cant find my serial code for the base game. It is registered to Origin but the code they have as my serial code is the same one that is listed for my World Adventures. I confirmed this with the hard copy of World Adventures. Is there another way to retrieve my serial code? Is it possible that it is the exact same as World Adventures? I am too scared to uninstall the base game until I know for sure. 

6 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    If you already have origin installed open origin and log in from desktop, there you will find download versions of your game. if you run your mouse over the game and click on the title of the game it will list your registery code

  • Anonymous's avatar
    Anonymous
    12 years ago

    As I said before, the registry code listed for my base game is the code for World Adventures NOT the base game. I need the code for my base game. 

  • Anonymous's avatar
    Anonymous
    12 years ago

    then contact EA if they put the same code on your base game and world adventures

    if in the event you need to contact CS

    1.https://help.ea.com/en/contact-us/
    2.Click on the orange NEXT button
    3.Select a platform
    4.Click on the orange NEXT button
    5.Select a topic and describe your problem in a few words
    6.Click on the orange NEXT button
    7.Click Chat Now to chat with a Game Advisor

  • Anonymous's avatar
    Anonymous
    12 years ago

    I found a program that ran a registry on my computer and listed all the codes for all of my sims games by going through the files on my computer. I confirmed my other games so I believe it is trusted. Don't understand why it is wrong on Origin though. Thank you all for your imput. 

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