My computer says it needs a certain feature to play Sims 3? HELP!!

Question

I recently got a new computer and tried to play sims. Sims 4 works perfectly, but the Sims 3 wont even launch. Every time I try to launch it, I get a pop up saying the app needs a certain windows feature to run. But, it wont let me download it, its all grayed out. The only option I have is to skip it, but if I do, I cant play. I have an attachment too. Also, I have the ASUS VivoBook 17, I'm not sure on all the specs, I'll try to find them out.

puzzlezaddict · Answer

@eryn-torrey&nbsp; The first guess is that you're missing .NET Framework 3.5, or you have a corrupted installation.&nbsp; Hit Windows key-R and enter "appwiz.cpl" without quotes.&nbsp; In the window that opens, click "Turn Windows features on and off," and you'll see something like this:

.NET Framework 3.5 is right at the top (in blue).&nbsp; If the box next to it isn't filled in, click it, and Windows should download and install it.&nbsp; If it's already filled in, you can uncheck and recheck it.&nbsp; If that doesn't help, run Microsoft's .NET repair tool:

https://www.microsoft.com/en-us/download/details.aspx?id=30135

(It does work in Windows 10, even though it's not listed.)

If this doesn't help either, please run a dxdiag and attach the results to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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My computer says it needs a certain feature to play Sims 3? HELP!!

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