Hey I am having some problems with sims 3. I have tried everything in some of the previous post, but nothing has work so far.I will put the dxdiag in the bottom, so I can hopefully got some help.

@Leliel2000 Leliel2000 wrote: When I run the troubleshooter it's said that it registered a problem with windows updates and to solve it with WaasMedicService but I know I don't have that. "WaasMedicService" is a service that is part of Windows since Windows 10. It is without a doubt on your system as well. The purpose of "WaasMedicService" is to repair Windows Update components. And from the look of your screenshot it did exactly that. Look if Windows updates is functionally now. (New updates should get installed now.)

@holger1405 So I finally got it working, after I restarted my whole computer for the bottom (keept my files)

@Leliel2000 What happens when you try to open Sims 3, as in, where are you in the process when it fails and what do you see? Please also let me know what kind of install this is: Origin, disc, Steam, or something else. Your dxdiag only lists a large number of Windows update errors. While these are unlikely to be directly related to Sims 3, it's a good idea to clean them up regardless. Start with a couple of basic checks of your Windows system files: Hit Windows key-X Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter The system will start validating soon. If it throws an error, please list it here After it reaches 100%, hit Windows key-X again Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)” Inside the window, copy and paste “sfc /scannow” without quotes, and enter Post the message you receive here Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards. Once you've done all this, please try to open Sims 3 again, then look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. For any errors that mention Sims 3, or Origin if you use it, or any that happened at exactly the time you tried to launch the game, right-click on the error name and select "view technical details," then copy the info you see and paste it here. I'm only interested in errors that happen after you run DISM and sfc. If you don't see any, that's useful information too, but please check back at least an hour later in case the Reliability Monitor is slow to update.

Sorry for the late reply, when I try to open the the sims 3 some seconds go by before Origin shows back up again. When I have clicked the play button. I have follow you list down to the last detail and had no errors, when I write sfc /scannow it gives me the following message:" Beginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations."I now just need to restart and do the rest. I will give a update when I have done the rest.

@Leliel2000 So small update, I am having problems updating my system. I did the Reliability Monitor thing and it gave me this:Stopped workingPath of faulty program:C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Sims3Launcher.exeProblem signatureProblem event name: CLR20r3Problem signature 01: sims3launcher.exeProblem signature 02: 1.0.0.0Problem signature 03: 568d485bProblem signature 04: System.ConfigurationProblem signature 05: 2.0.0.0Problem signature 06: 6090d22eProblem signature 07: 1aaProblem signature 08: 136Problem signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOWOS-version: 10.0.22000.2.0.0.256.48Country standard ID: 1030Additional information about the problemFileset ID: 00872dbd17999b72a1912dd2a39026ab (1265843352978335403)

Need help with sims 3, it will not open (windows 11)

16 Replies

Leliel2000
Seasoned Novice
3 years ago
When I go into Registry Editor i can't see it, it's not there. I have also attached a photo
puzzlezaddict
Hero+
3 years ago
@Leliel2000 Just to be totally clear, did you see this error when running the troubleshooter or trying a repair install? If this happened while running the troubleshooter, did you try a repair install anyway, and how did that go?
Leliel2000
Seasoned Novice
3 years ago
When I run the troubleshooter it's said that it registered a problem with windows updates and to solve it with WaasMedicService but I know I don't have that.
Checking for problems with Windows updates
Detects problems related to windows update.

Fix problem with Windows update
Fix common problems with windows update

WaasMedicService

Problems remedied by: Dynamic Protection Plugin
As In the picture.
holger1405
Hero+
3 years ago
@Leliel2000

Leliel2000 wrote:

When I run the troubleshooter it's said that it registered a problem with windows updates and to solve it with WaasMedicService but I know I don't have that.

"WaasMedicService" is a service that is part of Windows since Windows 10. It is without a doubt on your system as well.

The purpose of "WaasMedicService" is to repair Windows Update components.

And from the look of your screenshot it did exactly that.

Look if Windows updates is functionally now. (New updates should get installed now.)
Leliel2000
Seasoned Novice
3 years ago
@holger1405 So I finally got it working, after I restarted my whole computer for the bottom (keept my files)
holger1405
Hero+
3 years ago
@Leliel2000

Good to hear, have fun gaming!

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Need help with sims 3, it will not open (windows 11)

16 Replies

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