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jschultz640's avatar
12 years ago
Solved

Order History not showing and didn't receive confirmation email

I ordered multiple items, summing up to about $90.

Since the order screen said I would get a confirmation email "shortly" I didn't print it or leave it up.  Only 2 of the items I purchased showed up in my Origin account as available for download - one of them now wants a code, which I have not been emailed and I cannot look at the order history.  The other 2 items (a bundle) don't show in Origin and don't show in any order history.

Advice?

  • For all questions about your purchases, please get in contact with an EA Game Advisor.

    You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option.

1 Reply

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    For all questions about your purchases, please get in contact with an EA Game Advisor.

    You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option.

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