Solved
Problem code redeem item name « placeholder «
I have a sims 3 collector edition in physics and I have a code for a European sports car, I use it in ea play and it works but in my history, the item was named « placeholder » and on the sims 3 store, the car is not displayed in my purchase history so I can’t download the content. The sims account is the same account with my ea account and they are linked.
MaxsouTheGamer Store content can only be registered on and downloaded from the Sims 3 Store site. If your code works there (use the Redeem a Code button at the bottom of the page), the content should show up in your purchase history. If it doesn't work, I don't think EA customer support has any way to add it to your account now, unfortunately.
