Re: Cant enter the game

Hi @NOYAD,

In that case, and as the issue started when you installed things from the exchange, let's see if reseting your user files helps. Please, follow these steps:

1. Close the game and launcher completely.
2. Go to Documents \ Electronic Arts
3. Rename 'The Sims 3' folder to 'The Sims 3 old'
4. Open Origin and try to play again. If the game opens, you will see you don't have your save games. Please, do not worry, they are in 'The Sims 3 old' and we will try to get your save games back later. We need to know if the game opens properly by doing this first.

Do the packs appear in your game now?

Also, which packs are you missing, all of the packs you have installed and appear in the launcher's 'Expansions & stuff' tab?

-Mai