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Re: [Current Issue] Sims 3 "serious error" when loading save

@neoromanempire  Then please try a new admin Windows account.  It's possible something is wrong with your main account, or at least wrong enough to affect Sims 3.

4 Replies

  • neoromanempire's avatar
    neoromanempire
    Rising Rookie
    5 months ago

    Okay that worked. I am able to play Sims 3 ON THE LOCAL ADMIN ACCOUNT ONLY. I also needed to redo most of the steps in that youtube video to get Sims 3 recognizing my graphics card and reinstalled the mods that improve performance but now that I'm done with all that it runs great. I still wish there was a way to not need two accounts on my PC and to run Sims 3 on my main microsoft account profile, so i hope someday somebody can figure that out, but for now my problem is solved and I can play The Sims 3 on my new custom built gaming PC. Thank you.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    @neoromanempire  If this PC is new, would it be easier to just transfer your other content to the new account?  It's an honest question; I don't know how much work that would entail.  And I can keep trying to help with the issue in the main account, but it's an odd one in that playing on low settings helps.  I know what to do when the game won't open at all or when the "serious error" message shows up every time, not necessarily when it's dependent on something as seemingly unrelated as graphics settings.  Still, I'd be happy to keep making suggestions.

  • neoromanempire's avatar
    neoromanempire
    Rising Rookie
    5 months ago

    Any suggestions you have would be nice. And no I can’t because I spent so much time setting up my main account and I don’t want a local account I want it linked to my Microsoft account 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    @neoromanempire  What is the current location of the Documents directory, and where would you like it to be in the end, or are you flexible about that?  This is how to force-change it:

    https://support.microsoft.com/en-us/topic/operation-to-change-a-personal-folder-location-fails-in-windows-ffb95139-6dbb-821d-27ec-62c9aaccd720

    I'm not suggesting you do that right now, but please do look up the Personal value in the registry and let me know what you see.  You can write [username] instead of your actual username if you want.

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