Forum Discussion

rumbutter's avatar
rumbutter
Hero (Retired)
11 years ago

Re: forgot original origin account email

your code is tied to the original account so cannot be used/redeemed/regestired on another account (even if it is our own secondary account )

but for lost/forgotten/merge accounts you'll need to contact CS

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

No RepliesBe the first to reply

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,423 PostsLatest Activity: 9 hours ago