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Re: I can’t update to patch 1.67 | MacOS 10.14 Mojave

@RFrappuccino  I'm guessing it's 1.42, since that's the patch level of the Origin 32-bit version before it's been updated.  If you're willing to install the 64-bit version instead, that would get around this issue.  You should have two copies of Sims 3 in your library, one that says 64-bit on it:

Any computer that supports Mojave can also run 64-bit Sims 3, so unless you engaged in some hackery to get Mojave installed, you could choose either version.  If you'd like to play the 64-bit version but don't see it in your library, that's a separate issue that can be addressed by asking EA customer support to add the "entitlement," as it's called, for the 64-bit version to your game library.

If you'd like to stick with the 32-bit version, please try downloading the Super Patch from here, if you haven't already:

https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

Make sure to grab the digital download version, not one of the regional versions, and let me know whether you can run it.  I had no trouble running it the last time I tried, but it's been a while and my current everyday Mac doesn't support it, so I can't test at the moment.

6 Replies

  • RFrappuccino's avatar
    RFrappuccino
    3 years ago

    @puzzlezaddict wrote:

    @RFrappuccino  I'm guessing it's 1.42, since that's the patch level of the Origin 32-bit version before it's been updated.  If you're willing to install the 64-bit version instead, that would get around this issue.  You should have two copies of Sims 3 in your library, one that says 64-bit on it:

    Any computer that supports Mojave can also run 64-bit Sims 3, so unless you engaged in some hackery to get Mojave installed, you could choose either version.  If you'd like to play the 64-bit version but don't see it in your library, that's a separate issue that can be addressed by asking EA customer support to add the "entitlement," as it's called, for the 64-bit version to your game library.

    If you'd like to stick with the 32-bit version, please try downloading the Super Patch from here, if you haven't already:

    https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

    Make sure to grab the digital download version, not one of the regional versions, and let me know whether you can run it.  I had no trouble running it the last time I tried, but it's been a while and my current everyday Mac doesn't support it, so I can't test at the moment.


    Unfortunately, I do not have the second library option.

    it might have something to do with me transferring my Steam copy over to Origin. Is it hidden by default or enabled another way?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @RFrappuccino  The 64-bit version shouldn't be hidden, but it doesn't always get granted automatically when registering a copy of the game from another source.  In this case, you'd need to contact EA customer support and ask that the "entitlements" for the 64-bit versions of the base game and any packs you own be added to your account.  This is simple for a support rep to do once they understand the issue.  If you don't get anywhere with support, let me know.

    If you'd rather stick with the 32-bit version, please test the version of the Super Patch I linked and see whether it works.

  • RFrappuccino's avatar
    RFrappuccino
    3 years ago

    @puzzlezaddict wrote:

    @RFrappuccino  The 64-bit version shouldn't be hidden, but it doesn't always get granted automatically when registering a copy of the game from another source.  In this case, you'd need to contact EA customer support and ask that the "entitlements" for the 64-bit versions of the base game and any packs you own be added to your account.  This is simple for a support rep to do once they understand the issue.  If you don't get anywhere with support, let me know.

    If you'd rather stick with the 32-bit version, please test the version of the Super Patch I linked and see whether it works.


    Thank you for your help, I contacted EA customer support and also tried your super pack. I got the Starter pack for the Sims 3.

    Unfortunately, me being a mac user, the launcher now gives a lovely cryptic error message. The error message being "an unknown error occurred"....

    I honestly thought I started The Sims, and didn't try to use iTunes. Anyways, Late Night doesn't start the launcher, and the game won't start if I have the loft pack installed with a different, vague, error message.

    I tried the 64-bit version (it failed) and the 32-bit version with the SuperPatch installed (failing too) however the 64-bit version didn't give the Game installers, nor asked for the key (weird)

    I have not tried 32-bits without the patch, because I want to access online features and have my mf Russian gate. I guess an entire pack is an okay replacement, but i could never replace my Russian fence that I spent with my not at all hard earned sim points that I got for simply typing my code into The Sims 3 Website.

  • RFrappuccino's avatar
    RFrappuccino
    3 years ago

    I should have specified that the SuperPatch Worked fine before, but after attempting to install my new expansions...... well it doesn't work for both versions no matter how many times I reinstall the game

  • RFrappuccino's avatar
    RFrappuccino
    3 years ago

    It works now…. All I had to delete was my user folder…..

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @RFrappuccino  I'm glad to hear it worked.  The unknown error is inevitable when installing certain packs, including Late Night, in the 32-bit version, but shouldn't happen in the 64-bit version.  That's why I didn't go into detail—it was going to be a moot point if you switched to 64-bit anyway.

    However, there are other issues with trying to use the same Sims 3 user folder in both versions, which it sounds like you found out for yourself.  At any rate, you don't need to patch or otherwise modify the 64-bit version at all now; your content should all install as normal.

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