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Silver_Doe9453's avatar
Silver_Doe9453
3 years ago

Re: [Resolved] Sims 3 expansion/stuff pack download error

I had to get a new PC because mine broke. I figured I would go ahead and switch to the EA App since Origin is getting shut down in the near future, but when I try to install my sims 3 and my DLC, it keeps getting stuck, specifically on installing Showtime for some reason. I have tried clearing the cache, uninstalling and reinstalling, etc. I also discovered I had to make the EA Games folder the game would get downloaded to because the app wasn't doing it on its own. I really don't want to play Sims 4 since its a broken mess, so can anyone tell me how I can get games to properly download and install with this new app?

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  • SpiderDragons's avatar
    SpiderDragons
    3 years ago
    @roberta591 Thank you so much for the update for all of us. Is there a way we can track the progress on it? Or is it just something they're doing behind-the-scenes? This seems to be affecting all of the DLCs for me, not just the Supernatural or Seasons.

    Do you know if this is an EA App only issue? Or is this also an issue in Origin as well?
  • Taikarath's avatar
    Taikarath
    Seasoned Newcomer
    3 years ago

    Is there a way to track their progress with solving this issue? I too have the problem of being able to download and play the base game, but when it comes to expansion packs, no matter which one, it happens with all of them, I get the 'Something went haywire' error message. 

  • melissaotte96's avatar
    melissaotte96
    3 years ago

    i have the same problem and have had it for about 2 days, i have tried everything. hopethey find a solution soon 

  • snapgamer2000's avatar
    snapgamer2000
    3 years ago

    im also having the exact same issue can download the base game but none of the add ons ive gotten the haywire message everytime i try to reinstall it only the base game will work for me

  • leahmay74's avatar
    leahmay74
    3 years ago
    @SpiderDragons No way to track except keep an eye on social media like #ea help on twitter. They say they're working on it and yes it's an issue with both apps
  • Lostangele7's avatar
    Lostangele7
    New Adventurer
    3 years ago

    Same I get the same problem when I try downloading the sims 3 me it’s with Into the future it shows up in the queue for completed download games but it also shows up again in the active download then I get an error message. 

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