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@yhg2tsuqogbh Sims 3 Store worlds need to be downloaded from the store, either from your purchase history (Store > My Store Account > Purchase History) or from their product pages:
https://store.thesims3.com/roaringheights.html
Please check both locations: I've seen worlds show up as owned in one but not the other.
If you can't download RH from either location, check your inbox for a confirmation email from EA. You should have received a product code for RH that you can register on the store site. Sigh in using the same email address and password you use in the EA App, scroll down to the bottom of the page, click Redeem a Code, and enter that code. Then RH should show up in your purchase history and/or be downloadable from its product page.
Once you've downloaded the world, you'll need to install it from the launcher.
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