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About The Sims 3 Technical Issues
Get help with issues in The Sims 3 from fellow Simmers.83,277 PostsLatest Activity: 3 hours ago
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@Ora3403 Try using a different browser. And check your Origin library to make sure the game doesn't already appear there; it's always possible the code was already used or went through the first time you entered it.
If that doesn't help, you'll need to contact EA customer support.