EA_Cade
The Sims Team
7 years agoRe: What is Origins customer service email?
Sorry for the delay @TheKapitalistTV, looking over the account it does look like the advisors you spoke with were unable to modify any details on your account at the time you contacted. I've sent the case up for review to see what exactly happened with the first advisor you spoke with as I don't have access to all the details on my end and they aren't even showing up as having been on the case itself.
I'm showing that the subscription is cancelled at this time though, please reach out if you have any other questions.