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I can carry on for now, but just means it's not as comfortable playing and I have to do a lot of squinting to see features in the game! I hope EA pick up on this if it is to do with the software update. If anything changes, I'll be sure to update this thread.
Thank you for your help though, you have provided more suggestions than EA live chat did.
I've only had this issue since updating my Mac software too :/
- puzzlezaddict3 years agoHero+
@Jangobunny Interesting. I'll ask around to see whether other people are having the same issue. And to be clear, this happened after you installed Monterey 12.4? What OS were you running before? If you're not sure the exact version, just let me know whether it was Monterey or an older OS.
- 3 years ago
@puzzlezaddict Hi, sorry for the delay! Yes this was after updating to Monterey 12.4 from the previous Monterey (I think it was 12.3.1)
- puzzlezaddict3 years agoHero+
@Jangobunny Thanks, and no worries about the delay. I asked someone else with an M1 Mac to test, and he saw the same thing, so it does look like this is a problem with the OS and not with user settings. I'm not sure what to do about it other than to hope Apple addresses the issue.
@sophiemonz for reference.
- 3 years ago
Hi! Just adding in that I've been experiencing the same problems since updating to macOS Monterey 12.4. Here's what my game's been looking like and I've tried playing around with the resolution and computer display but no luck.
- 3 years ago@puzzlezaddict @sophiemonz I’m having this issue as well & I’ve tried everything. Uninstalled & reinstalled the game itself & everything Sophie mentioned as well. It either just made the screen smaller or did nothing at all.
- 3 years ago
& now the game is opening to the main menu, but won’t start a game up.
- puzzlezaddict3 years agoHero+
@diranea The resolution issue looks to be a problem with the operating system, not with anyone's computer. I'm not sure what to do about it other than to hope Apple fixes it at some point. You could try using a scaled resolution at the OS level (System Preferences > Displays > Scaled), but that would affect everything else too; I guess you could turn it on and off as necessary.
For the issue of the game not loading, what happens when you try to load a save? If you see an error message, please post a screenshot. Please also let me know whether you can start a new save in Sunset Valley.
- 2 years ago
I have the same problem. Is there a solution?
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