Forum Discussion
5 years ago
@puzzlezaddictI bought a product code. when I bought the sims 3 on the disc i didn't really have much knowledge about it and I really wanted the sims and I've been using the same disc and account since then and only now is it starting to get complicated..
puzzlezaddict
5 years agoHero+
@ida_ipad123 Your best bet is contacting EA customer support and asking for help. Take a photo that shows your disc, the case it came in, and the product code on the back, and you can upload it along with your help request.
https://help.ea.com/en/contact-us/
Support may be able to help you get your game back in one way or another, atlhough this doesn't always work.