Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
So I wanted to play the Sims 3 again after several years with the physical copies that I had (namely Sims 3 Deluxe, University Life, Seasons, and Late Night) and I saw that it was possible to transfer ownership to Origin. However, Origin said that the code that I used was already redeemed. The old email that I used for it was already deactivated. Is it possible to transfer ownership to another account, or request another code to use?
@BNBLesque You can't transfer content from one account to another, and getting new product keys is unlikely. If you can prove (to EA customer support) that you're the owner of the old account, you should be able to assign a new email address to it.
https://help.ea.com/en/contact-us/
If the email host is still active, could you possibly create a new account under the same name? You could then request a password recovery email, get back into your EA account, and point it towards whatever address you want to use now.
Otherwise, you may be out of luck as far as getting the game into your Origin library. But if your base game disc was manufactured before September 2012, you should be able to install using the discs and leave Origin out of it entirely.
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