Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
trying to install my old physical copy of sims 3 on a different computer. when i type the product key in it says the key has already been used and i cannot install game. I dont recall using a different origin account or not the first time i installed it.
@dankeykang2112 Did you create an account on the old Sims 3 site, either www.thesims3.com or store.thesims3.com ? You would have needed to in order to download store content, even the free items like Riverview or the bonus bundles for installing packs. That site and Origin share information, so a game registered there would carry over to Origin.
In this case, the solution would be simple: sign into Origin using the same email address and password as you used on the site. If you don't remember what that might have been, you can enter any email address you remember into the sign in window and click "Forgot your password?" Any address associated with an EA account will (should) receive a password recovery email; be sure to check the spam folder as well.
If you don't get anywhere, you can contact EA customer support and ask for help figuring out what account you might have used. It's helpful to take a photo including the disc, case, and insert with the code showing, as proof of ownership; you can attach the photo when you submit the help request.
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