Forum Discussion
Hi guys, I bought my Sim 3 Starter Pack about 2 years ago and am trying to register in Sim 3 community to use the features. I found the product key but when I tried to register, it said my product was invalid. Any had the same issue or a solution to this?
@ybur16 Did you register the product key in Origin, or buy the content directly from Origin? In either case, the key would already be used: because the Sims 3 site and Origin share information, a key registered within one will not work in the other. But your Origin account should work on the Sims 3 site; just use the same email address and password on the site that you use within Origin, and your game should already be present. And this applies for anyone whose Origin game library contains a copy of Sims 3, regardless of how it was bought.
If you didn't buy from Origin and never registered your key, then you'll need to contact EA customer support and ask for help. It's a good idea to upload photos or screenshots of any relevant info: a receipt or email purchase confirmation, a photo of the disc, case, and insert with the product key showing, etc.
- 5 years ago
you bought it. right. I like so much. That is the right choice.
- puzzlezaddict5 years agoHero+
@petersmith9999 Is there something you need help with? If so, please describe the issue in detail.