Forum Discussion

goofygirl02's avatar
goofygirl02
New Novice
3 months ago

Sims 3 "Connecting" & Downloads Tab Error

Hi!

So I kind of have two problems mixed into one, I've noticed! I am trying to download some new things into my game, but when I click the "downloads" tab, it crashes every single time. I've tried removing downloads from the folder, but when I even place one back into it, it crashes again. I've read a lot on maybe how to fix this, but so far, nothing has worked for me. To go around this, I went into the game and downloaded things from there up until recently. Now, when I try and login (via launcher or the game itself) it says "connecting" and will not go away or log me in. I've tried many things to try and resolve this but so far nothing has worked!

I can still play my game normally, I just cannot login or download anything without issues. Any help would be appreciated!

13 Replies

  • goofygirl02​  If you do have access to a Windows PC with the game installed, remove or rename the Sims 3 folder in Documents > Electronic Arts if one exists.  This is to keep the content separate from anything else game-related on this computer.  Opening the launcher will create a new folder with no content.  You can trash this folder and restore the old one when you're done.

    Download and install the Sims3Packs you want to use, a few at a time.  I'd suggest launching the game to make sure the cc works (and that the game itself works, since bad cc can stop it from loading).  When you're satisfied, you'll be transferring the .dbc files in DCCache, plus any files in Library (saved households and builds), saved sims (sims saved in CAS as templates), and InstalledWorlds.  You can zip these folders by right-clicking and selecting Send to > Compressed (zip) file.  Transfer them however you want: USB (formatted as FAT32 or exFAT) and cloud storage are the simple options.

    Once the .zip files are on your Mac, double-click them to extract, then put the files, not the folders they're in, into the correct subfolders inside your main Sims 3 folder.  If you already have .dbc files in DCCache, you'll need to renumber the new ones so they keep counting up from what you already have.  For example, if your Mac has dcdb0 through dcdb4.dbc, the ones you transferred will become dcdb5, dcdb6, etc.  This has nothing to do with the .ebc files, which are Store content.  The Library and InstalledWorlds files don't need to be renamed unless you've already installed exactly that content, in which case you don't need to reinstall it in Windows.

  • goofygirl02's avatar
    goofygirl02
    New Novice
    3 months ago

    Hey I appreciate your help! Unfortunately, I do not have a PC with Sims 3 on it, so I guess I'll just have to wait until this downloads tab error is resolved. Thanks!