Sims 3 crashing on new gaming laptop

@Harriet13  There are a few different issues in your dxdiag that might be contributing to the crashes.  Among the errors are failed Windows updates, a couple crashes of the Origin update tool, and some crashes of an audio service that comes installed on HP laptops.  Start with the Windows issue: you can run a couple of basic checks on your Windows system files, then manually run any updates that might currently be failing.

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
• Post the message you receive here
• Restart your computer, hit Windows key-i, select Update & Security, and click the button to check for updates.

For the Origin crashes, clear its cache and uninstall it "the hard way," which shouldn't affect Sims 3.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

Reinstall Origin using the full installer, and run it as an admin: right-click on the download and select "Run as administrator."  This is a direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe

Please also link the driver download page for your laptop.  Even if all the drivers are updated, I'd still like to see what software is offered, especially if you need to uninstall and reinstall something.  But I can't find exactly the right page from the info in your dxdiag.  So please go here:

https://support.hp.com/us-en/drivers/laptops

Enter the serial number for your laptop, and you'll land on the driver download page.  Please link it here.  The page doesn't have any information about your own laptop, just its model.

And please undo any compatibility setting: it's not necessary to use one for Sims 3, and having one makes troubleshooting a bit more complicated.

If the above steps don't help, what world(s) are you playing in?  Do you use mods or custom content?  It's fine if you do; just let me know either way.

Perhaps the most important step for Sims 3 itself is making sure your in-game framerates are capped.  To see what kinds of numbers you're getting, bring up the cheats console (crtl-shift-C) and enter "fps on" without quotes.  A number will appear in the upper right corner, and it should never go above the refresh rate of your screen, in this case 144 Hz.  If it's consistently higher or fluctuates wildly, that could account for the crashing, and it could cause all kinds of other issues as well.  It's easy enough to limit fps manually if necessary; just let me know whether this is an issue.