so you didn't spend them ? they just vanished ? hmmm you would need to contact CS ( reasons being access to personall information ) ( and i know how important those free simpoints are i'm trying to build up mine to get something too )
if in the event you wish to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281