jaydechav87
20 days agoSeasoned Newcomer
Sims 3 gone after merging EA accounts
Hi guys,
I recently merged my two EA accounts because I thought it would be easier to have my games on one account. So it's been 2 days since I merged the accounts and The Sims 3 is missing from my account. I have reached out to EA live chat support twice. I have restarted my computer, restarted the EA app, cleared my cache, as well as logging out and logging back in. They were unable to find a solution and sent me here to post about this situation in the community forums. I just want my game and expansions back and I don't want to have to pay for them twice. Someone please help!