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SimsSeer
New Rookie
12 months ago

Sims 3 Launcher White With Red X

Please, for the love of plumbobs, can anyone help me? Will try almost anything at this point!

I have been trying to fix this for days with no results and still have no idea what is causing it. I’m losing my mind trying to fix this! Have found just a couple old instances of other people having this with no solution posted.

Game was running flawlessly the last time I launched it. The game still launches and appears to run fine but I can’t see anything on the launcher, activate my EPs, or install store content. It is stuck on base game only right now and I can’t really play without messing up my saves.

The only thing I can figure is an EA App update might have caused this, I accidentally had it on auto-updates. A new update hit and this started. I have gone back and forth with EA chat multiple times with no solution.

Computer built in February, very beefy, Windows 11. Running 1.69. No antivirus aside from windows. I originally used disc copies bought starting in 2009, but received the free EA digital versions a long time ago and use the EA App currently. This computer has never has Origin installed, only the EA App. Only had store content, Alderlake Patch and Tiny UI Fix installed when this first occurred, no other mods or cc, but it has persisted even with *numerous* fresh starts and neither the patch or UI fix installed.

What I have tried, some multiple times:

-Cleared IE/Edge Browsing History

-Deleted Tmp files in DCCache

-EA App Cache Cleared

-Repaired Game

-Updated Nvidia Drivers

-Updated Windows (new security update only)

-Clean Install of Game, New The Sims folder (no data/saves copied over)

-Reinstalled EA App, Reinstalled Game, New The Sims folder

-Tried Lazy Duchess’s Launcher and still had the same visual effect, did another clean install and removed

-3.5 Net Framework is On

- vcredist x64 and x86 of 2005, 2013, and 2015 Installed

I am currently on my 9th clean install of both the app and Sims 3. I am literally begging anyone to help me solve this. I have never experienced this glitch before and thought I had seen it all.

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