Forum Discussion
@nadsyons (and all the people who clicked Me Too) If your Mac runs Catalina, this is the issue: Sims 3 is a 32-bit app, and Catalina is 64-bit only. There's no way around this. But EA has announced a 64-bit-compatible version of TS3 for macOS, to be released some time this year. Here's the full announcement:
In the interim, your only options are to play on another computer, to install Windows on your Mac (via Parallels or Bootcamp), or to install Mojave or earlier on an external drive and play from there. If you'd like help with any of these options, feel free to ask.
If you'd rather not try those or wait for the new version of TS3, you can request a refund from EA:
https://help.ea.com/en-us/help/account/returns-and-cancellations/
- 6 years ago
I am having the same problem but with sims 4... could this be the same issue? I have a Mac and currently have Catalina.
- puzzlezaddict6 years agoHero+
@katelyncostner No, this isn't an issue with Sims 4: it runs just fine in Catalina. Please post a screenshot of the error you're seeing. Please also list the full specs of your Mac, as described here:
When looking at the specs under About This Mac, click the Storage tab, then list the total and available storage as well.
- 6 years ago@puzzlezaddict how do I find out if my Mac is running Catalina?
- 5 years ago@katelyncostner It's probably not an issue with Catalina, though there are known issues with The Sims 4 and 16" MacBook Pros. BlueBellFlora has posted some troubleshooting tips on her blog (here: https://bluebellflora.com/2020/02/15/issues-playing-the-sims-4-on-16-macbook-pros/ )
- 6 years ago
Thank you for this information! mine doesn't work too and I have just purchased the sims 3, I've requested for a refund as there is no point keeping it if is not going to work, I hope they will fix the issue soon! thanks again!
- 6 years ago
Thanks for the info! I have Sims 4 but really prefer 3 :/
Do I have to wipe my Mac in order to install windows? Or is it kind of like Chrome where I can just have it along with Catalina?
- puzzlezaddict6 years agoHero+
@boots3024 You definitely don't need to wipe your Mac. When you Bootcamp, you partition your hard drive and install Windows on one side; the other side stays intact. Here's a more thorough description of the process:
https://support.apple.com/en-us/HT201468
Ideally, you'd be able to devote at least 200 GB to the Windows partition and still have enough free for macOS: 50 GB is fine unless you plan on downloading a lot more stuff in the future. Windows does need a lot of room to maneuver, and the entire Sims 3 install might take ~35 GB if you install every pack. Plus you'll want room for your saves, mods and cc, screenshots, etc. Some people can get away with a bit less storage, but they have to watch their free space carefully.
If you do want to go this route, feel free to ask more questions. I was intimidated when I first Bootcamped my own Mac, but it was a surprisingly smooth process, and almost two years out, I'm almost positive I didn't break anything.
- 6 years ago@puzzlezaddict thank you! I will work on that and will definitely ask if i get confused (which is likely to happen)
- 5 years ago
Is this the same situation with SimCity too? I have been struggling with this since last October--- still no resolution.....
- 5 years ago@SheHasArrived13 I'm not 100% sure if EA is going to release a 64-bit compatible version of SimCity, but Aspyr has definitely posted a 64-bit version of SimCity on the Mac App Store that, tragically, you'll have to buy separately. To this date, I have not heard EA having any plans to distribute this through Origin or update it.
- 5 years ago@VeroniqueBellamy Thank you for the reply. Makes me sad!!