Solved
Sims 3 packs not showing up in the Launcher and in-game
Only 5 out of my 16 installed packs for The Sims 3 show up in the Launcher and game (screenshots are of the packs I have installed in the EA app and packs that show up in the launcher). What I've tr...
Hiya jamienyx666
This sounds like the live support team would need to manually re-add these packs to your account if this happened after a merge. This isn't something we can do for you over the forums as we don't have access to your account information, but live support can take a look with you.
Please submit a new help request on the site here to speak with live support- I'd also recommend you attach this forum conversation when you contact in so the team has further details to reference on this.
