Sims 3 SimPoints Help!!!

@BlueWolfAdam24I am afraid you might be confusing two totally different things just a bit.

Lifetime Happiness Points are points that our sims (not us) earn in-game at any time for having elevated moods (being content), fulfilling promised wishes, and for huge bonuses that can be as high as 30,000 for fulfilling their one Lifetime Wish. The interactive hidden object game at startup, which many of us keep switched off because it elevates RAM usage and can actually extend the game's startup time, feeds into that total per sim. If one of your sims is stuck at 4 or any other value for happiness points, then probably they aren't in happy enough moods, they aren't fulfilling promised wishes, or something is "stuck" with that sim. There is no real life value to these points and in fact they can be granted by way of cheat codes and mods pretty easily.

Store points are currency that can be spent on digital merchandise on the The Sims 3 Store. They can be purchased for cash (credit card) by way of Origin and sometimes some purchases like Gold Edition worlds do come with store point bonuses that can then be spent on whatever you like. There is no way to earn store points in-game or cheat them, they are actually treated like real money. There is a way to spend them at the store in-game, but so many of us find that feature so annoying that we keep it switched off also. Your store point balance is a function of your store account, not the computer on which you are playing or which saved game you might be running. If it's your store account points that seem to be stuck at 4 when you have purchased more or have redeemed a special offer for some, then that is either a store account issue that only EA customer support can help with or you somehow now have more than one store account.