Forum Discussion
puzzlezaddict
5 months agoHero+
Hotfries12345 Try forcing the game to launch in windowed mode. Open Options.ini, in Documents > Electronic Arts > The Sims 3, search for fullscreen , and set it to 0 (zero).
If that doesn't help, please let me know what game version you currently see in the lower-left corner of the Sims 3 launcher. Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Hotfries12345
5 months agoSeasoned Newcomer
It didn’t help, here are the attachments.