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horses770's avatar
1 year ago
Solved

Sims 3 won't launch - MacOS

Help!

My mac won't open my Sims 3! The error codes attached keep coming up.

I bought the discs over 10 years ago as MAC/PC compatibility and when origin came out I entered the access codes and got rid of the discs. It used to load years ago on a different mac, but I have tried to play again over the last few months and low and behold - won't work!

I have uninstalled and reinstalled, tried all sorts of fixes and read other forums on here but nothing seems to fix it!

  • Hey there @horses770 

    Please try the steps listed out here, let me know if that clears this up for you. 

    For the other error you're seeing, that sounds like you're missing the 64-bit versions of these packs-  that's something the live support team would need to manually add for you as we don't have access to your account details to add that over the forums. You can contact live support to get the correct version of your packs added from the help site here: https://help.ea.com/en/help/faq/using-ea-help/ 

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey there @horses770 

    Please try the steps listed out here, let me know if that clears this up for you. 

    For the other error you're seeing, that sounds like you're missing the 64-bit versions of these packs-  that's something the live support team would need to manually add for you as we don't have access to your account details to add that over the forums. You can contact live support to get the correct version of your packs added from the help site here: https://help.ea.com/en/help/faq/using-ea-help/ 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @mecbelly11  If you'd like help, please describe your issue(s) in detail.  It would also be useful to know what troubleshooting steps you've already tried that didn't work.