Well, same problem here - although in Swedish. I have to say the seller mucked up big time as all documentation, and interface, is in Swedish. But I (my daughter) did't have any other options than spanish, us english and one more.
And we followed intstructions and registered.
If I understand you correctly we will then have problems getting the proper product?
I must say I find that most dissatisfying. Having payed for a product and followed instructions and then being in effect "dumped".
I would suggest you act to support this issue.
/JP, sweden