3 years ago
Steam CD key won't redeem
I've been playing Sims 3 on steam for a while but now I wanna move it all to EA but every time I try to redeem Generations and Ambitions it just keeps saying that the code has already been redeemed. ...
@akocvara313 You'll need to contact EA customer support for help. Take a screenshot of your Steam library with the nonworking CD Keys showing; you can attach this screenshot when you submit the help request.
https://help.ea.com/en/contact-us/
I would strongly recommend using the live chat option rather than email. If you don't see it, change the location in your browser window to U.S. or U.K., or choose a slightly different category of issue.