The sims 3 hidden springs
Hi, I bought The Sims 3 Hidden Springs today and I am not able to download it from the sims store, they are asking me to pay, but I already have with the $20.00 discount for answering the Origin surv...
Forum Discussion
So it wasn't added to your purchase history when you bought it ? Was it one of the games that was legible for redeeming the code and are you sure it worked (many people seem to have issues with the code).
If so, I would contact Customer support
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
If the Live Chat option is not active for you, choose US as your country.
