I bought The sims 3 season 2 years ago, it was working but one day when I turned on my computer to play the game, it was not in the season launcher.I deleted the package and reinstalled it, but it still didn't work. Although I tried for about 2 years, Seasons is not working, I don't know what to do. I would appreciate if you could help.
@jfabjgfv Please clear Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.
If these steps don't help, you'll need to contact EA customer support to ask about the status of your Seasons product key, not only whether it's on your account but whether it's active and valid. If not, if it's been blocked (usually due to a bad code), you'll need to have the support rep remove it before you can buy it again.
Thanks for your answer. I did as you said, the problem is not solved. I will contact EA customer support. It is a pity that there are still such problems. Thanks again
