I am trying to download in the sims 3 store .Cant down load any thing.It is a night mare.I get the message . We are sorry you don`t own this item.But i have bought this things.It drives me insane. :(
I am having this issue as well, and have reported it multiple times to EA and even posted on answers.ea https://answers.ea.com/t5/Technical-Issues-PC/Launcher-is-saying-I-don-t-own-my-store-items/m-p/12409133/highlight/false#M257217 If you or anyone else has this issue, maybe hit the "me to" button so EA will look into it.
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