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loislanenetwork's avatar
loislanenetwork
Seasoned Novice
2 months ago

The Sims 3 will not launch anymore

I tried opening the desktop shortcut for The Sims3 and it sent me to the EA App. Okay... so I press play in the App and it just relaunches the app. EA did all this work to fic Sims 4 (thank you btw) but now my Sims 3 stops working? 

1 Reply

  • loislanenetwork​  Do you still need help?  If so, please try playing in a clean user folder.  Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.

    If you still can't play, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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