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62f021e3c103034d's avatar
3 days ago

Updated, and now the game won't launch

Morning, 

The Sims 3 made me update my game. After updating, the game will not launch. I have tried all the uninstall/ reinstall, repair, etc. I have tried. Does anyone know how to get our games to work again after this update. 

1 Reply

  • 62f021e3c103034d​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    If you get an error message when trying to launch the game, please post a screenshot of it as well.

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