Forum Discussion
crinrict
7 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Also try a new save for testing and delete all cache files
7 years ago
I've attached my dxdiag.
Physically the only new thing on my PC since I last played Sims 4 before the new EP/Patch was I upgraded the CPU from a i3 to i7.
- crinrict7 years agoHero+Hi @michaela981
your c drive is really full. You should move some files if possible. It's possible that the lack of memory affects things.
On which drive do you have the game and the user files installed ?- 7 years agoC Drive is the OS Drive. D Drive is an SSD which all other files are stored. Origin and its games. Steam and its games. Office etc etc It's the default location for everything on this PC.
- crinrict7 years agoHero+OK. So that's at least something but windows still needs space for temp files. Did you check if you have any files you can delete/move to free up some extra space ?
In 1984 with my 40 MB hard drive I never thought I would say that, but 120 GB for a system drive is rather small.
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 5 months ago
Recent Discussions
- 22 hours ago
- 2 days ago