[ARCHIVED] In-game clock not matching gameplay (1.68/1.33)

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? It will just happen in my game
What happens when the bug occurs? My in game clock and the simulation is not in sync. For example, the clock would display that its 8AM so my sims should go to work and school but on their work/school panel, it only says "Happening Now" at 8AM then after 8AM "Within 24 Hours" They would only get the option to go to school at a later time. For example 8:11AM if I'm lucky or a much later time if I'm really unlucky. Sims going home from work or school is affected too, they would go home on a later time. Not on the right time. I would notice that the bar would fill up too slow. I noticed that usually pausing for some time would let the game catch up and I would have the option to go to school/work. Not only in going to work/school but in events. My events do not end when the time bar is full. It continues to run even when it's already full and blinking. Also another example is when I leave the household at 9AM to go to manage worlds and go back to the same household or another household, the time will only be 7AM. This also affects cooking too like I can't cook lunch because apparently its not lunch yet. I would have to exit the household and go back for the time to display correctly then it will lag again. As a domino effect, sunrise and sunsets are not accurate too.
What do you expect to see? My in game clock running accurately and in sync with the simulation. If my sims has class or work at 8AM, they should go to work at exactly 8AM and go home at the exact time too.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I noticed this after the patch for Eco Living EP. It was a slight delay at first usually when there will be an open voting for NAPs and at the close of the voting period then my time would go back to normal but over time it became worse.

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My in game clock and the simulation is not in sync. For example, the clock would display that its 8AM so my sims should go to work and school but on their work/school panel, it only says "Happening Now" at 8AM then after 8AM "Within 24 Hours" They would only get the option to go to school at a later time. For example 8:11AM if I'm lucky or a much later time if I'm really unlucky. I noticed that usually pausing for some time would let the game catch up and I would have the option to go to school/work. Not only in going to work/school but in events. My events do not end when the time bar is full. It continues to run even when it's already full and blinking. Also another example is when I leave the household at 9AM to go to manage worlds and go back to the same household or another household, the time will only be 7AM. This also affects cooking too like I can't cook lunch because apparently its not lunch yet. I would have to exit the household and go back for the time to display correctly then it will lag again. As a domino effect, sunrise and sunsets are not accurate too cause my clock and the simulation is not in sync. 

Troubleshooting that I tried:

- Removed mods

- Played with and without mods. Still the same issue.

- Played on a new save, over time it caught up in my second save too. 

- Delete homeless sims that I do not like just to bring the sim count down

- Delete relationships. One time this worked cause my sim knows 70++ sims but now its not working anymore.

- Repaired the game

- Uninstalled the game

- Deleted the cache that is ok to delete

- Started a new save for testing. 

- Tried running the game on default options.ini (the only modification that I did anyway is set sims to medium, turn smooth edging on low, turn off laptop mode then the others are on low setting) but that doesn't work too.

- Reset my sims folder

- Deleted old saves

- Emptying my screenshots

- Running the game and EA folder on my Mac HD, tried it also on an external HD (cause my EA folder is in my microsd)

My specs:

Macbook Air 2017

OS Catalina 10.15.7

Processor: 1.8 GHz Dual-Core Intel Core i5

Memory: 8 GB 1600 MHz DDR3

Graphics: Intel HD Graphics 6000 1536 MB

Available space on my HD: 20GB 

- I run the game in my Mac HD then my EA folder is in my microsd through symlink cause I have a big mods folder (mostly CC) but Bluebellflora told me its not related to that and it may be a bug. 

I really want to know if this a bug or its just my laptop/how I run the game. Please advice ☹️

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1220
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? Have a Sim either have a job or be enrolled in school. Wait until it is time for them to leave for their shift. Eventually when they leave, wait to see if they return when their shifts should be over.
What happens when the bug occurs? My notifications about work/school arrive late. My Sims do not head out to complete their tasks on time, and the do not return from the rabbit hole unless I manually cancel their actions.
What do you expect to see? My notifications arriving on time, and my Sims heading out to complete their tasks on time. I also expect to see my Sims returning from the rabbit hole autonomously without having to manually cancel their actions.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the 11/17 update.

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So I wasn't sure how to title this, but basically the game clock is way off. My Sim lives in university housing and attends full-time (four classes). She also works part-time as a barista. Her shift at the coffee shop starts at 5:00 am, but she does not go to work. Even if I wake her up and get her out of bed, she will stand around. I don't get a notification until an hour (around 6:00 am) after she should have started saying that work starts in another hour (at 7:00 am). By that point her shift should have ended, and she should be getting ready for class. When her class time rolls around (at 9:30 am), again she stands around and does nothing. I get another late notification saying class starts soon, and then she leaves when her class should be completed.

Also, when she is working, she does not come back. The task bar (circle?) fills up after she's been at work long enough, but her job doesn't end. She ends up working until I cancel the task and send her home early which gets her in trouble. As I said, she lives in Britechester, on UBrite's campus, but I've also had this problem with another family living in Willow Creek. With that family, sometimes they go to work/school on time, and sometimes they don't. Regardless of what time they start, they never come home after their shift unless I manually cancel it. One Sim's job ends at 3:00 pm, but if I let the game run they won't finish work until after 10:00 pm. It's the same with any level of schooling. 

I've taken out my mods and tried to play without them, but that didn't work. I've also updated my game and repaired it, but so far nothing works.

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

Thanks!