[ARCHIVED] Library/Gallery Interface

@lindawing Moved to Bug Reporting. 

I have the same issue so I'll add this on my next round.

Thanks, Crin. I told my forum people about it, so they won't worry. I'll let them know you are are reporting it. Interestingly, some of them say this has been an issue for them for longer than since the latest patch. For me, it only started with the patch. Thanks again for your help.

I have this issue too, I don't remember how long, I think since about the time Outdoor Retreat came out. So I thought pack-related patches caused it, but since the new pack (released yesterday) didn't come with a patch I haven't been able to test that theory.

Actually the issue doesn't bother me much - whenever I want to check the amount of downloads on an creation I shared I always check via my profile since I noticed the download number in the library is often incorrect. But for others who aren't as investigative/curious as I, I can imagine it being quite upsetting to not know what's going on and that maybe something's missing. So I agree it would be nice to have this fixed.

We also have thread on it on the official Sims forums: http://forums.thesims.com/en_US/discussion/838279/creations-shared-to-gallery-not-showing-as-shared-in-library/p1 

What I think may be useful in solving the problem is that I organized the tray folder (which is the in-game library) and I noticed a lot of .trayitem files were of a date that didn't correspond with the rest of the files of that particular file group (it took me a lot of time and effort to correctly backup my files per item). Not all of these belonged to uploaded creations, but I did find out that these files are essential for visibility in the library - if only the .trayitem file is in the tray folder, the library will recognize the existence of the item but can't find it. If all files except the .trayitem file of a file group are in the tray folder it doesn't show in the library. So I think one part of the problem may be that because the .trayitem file of a particular creation has a different date than the other files of that creation's file group - the library no longer remembers it being shared because the .trayitem file is of a later date than the actual date of sharing. My technical knowledge is limited, but logic seems to point in that direct. I do believe that patches are somehow causing it, but I don't know how.

Should I find out anything else that may help somehow, I'll let you know. Also if anything I said is unclear, or clearly wrong - let me know.

Hello, so I noticed a bit of an odd problem with my gallery page.  It was after the last maintenance period for the game.  I had a certain list of builds and households up on the gallery.  After the gallery came back online, it looked as if all my creations had been taken offline.  The symbol that is normally there to show it was uploaded was missing from all of them.  I uploaded them all again, but now, when I search the gallery via the browser or the Gallery app on my phone, I see duplicates of the same builds and households.  Yet, in my library, it only shows the one upload.  When I search the gallery or look at my profile (the one that followers see) there are duplicates.  It's a bit annoying because they are the same builds/households and the downloads and whatnot are all different, as are the likes, etc.

I'm curious why this happened, if there's a fix, etc.  Thanks for your time ^^  I do have screenshots, should anyone need to see what I mean.

EDIT: Here are the screenshots.  The first is how my library appears.  The second and third are what happens when my catalog is searched.  The duplicates are clearly there.

[img]http://i781.photobucket.com/albums/yy94/Jessi_Brown/Sims/Other/gallery1_zps9rrl190s.png[/img]

[img]http://i781.photobucket.com/albums/yy94/Jessi_Brown/Sims/Other/gallery2_zpsbiozghjb.png[/img]

[img]http://i781.photobucket.com/albums/yy94/Jessi_Brown/Sims/Other/gallery3_zpspnd92vdo.png[/img]

Hi @Shewolf13, 

merged with existing bug report.

The problem is that they have not actually been removed, it's just the icon that is off.

Thanks Crinrict.  Sorry, I looked to see if there was a similar issue.  I couldn't find it XD So apologies.  Thanks for the answer.  To follow up, is there a way to get rid of the duplicates?  Would i have to take all the items off the Gallery, then upload them again?  The thing is, I already tried that with one of my creations and the duplicate remains.  I mean, technically it isn't hurting anything, I suppose, but that means there are duplicates of the same creations on the gallery heh.

Did you try searching through the Gallery itself (your username) and delete from there ?

I'm not sure if there's a fix.

I said I would report back if I found anything useful.

I haven't had any issues for a while, have in the meantime moved to a new pc and changed things in my tray folder but everything worked out. The game updated, I added new content (a stuff pack), Origin has updated, the Gallery has had maintenance, I have been able to see what I uploaded in the past months just fine - until the day before yesterday...

All of a sudden I noticed that only my most recent lot shows it has been shared on the Gallery, even though there are plenty of things in my library that I know I have shared (and are in my catalogue). The only thing I did that was out of the ordinary was remove something from my catalogue (a shared item) - it was a build that I had just shared and had been downloaded twice, but I saw a bit of tree clipping through the wall, so I changed that, removed the old build from the Gallery and uploaded the corrected version.

As I am not sure it was this that caused it, I will test this and report back later.

ETA: I did a bit of minor testing, but removing something from your catalogue doesn't cause the issue of shared material not being displayed as shared. I have to add that I haven't been able to exactly copy my previous movements - I will try that once I finish another build, which may take a week or two. I will let you know if it does happen then, if it doesn't I'll probably report back as well.

I think this has been an issue from the beginning.  The first thing I created in the game were a few sims, and I noticed that some of them looked like they weren't shared (were missing the symbol).  I almost re-shared them but checked the gallery first and saw they were indeed there.  I didn't bother with it after that.

I too have this issue and it is extremely annoying. Things look like they un-share over time. So I have no idea what is shared and what is not. And it would take forever to go through everything. This is, quite simply, a long-lasting issue.