Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Ps4
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? I've sent error reports after every crash.
What happens when the bug occurs? Game has been opening less and less often with frequent "Adjusting Graphics" error messages. Have tried to clear cache, saving as new game, and today it crashed every time I tried to open any household.
What do you expect to see? I just want to play my game. I've worked very hard on this save and frankly I'll be devastated to lose all that work.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Not sure what I should post in this section?
Community ManagerHello @LetsRockFWWM,
Are you seeing a specific error code when this happens? You can find your error code history by going to Settings-> System-> Error Code History.
I do! It's ERROR CE-34878-0.
Community ManagerThanks! Try all the steps in the article here please and let me know how this works for you.
I get this exact error code too.
